ဗမာစာ
Bahasa Indonesia
ភាសាខ្មែរ
Bahasa Melayu
ภาษาไทย
Tiếng Việt
Delivery Methods
Depending on the type of goods and delivery location, the company applies the following methods:
Domestic delivery:
- Transport by truck, container, crane truck, or direct delivery at the customer’s warehouse as agreed.
International delivery:
- Via international carriers (sea, air, or road) under trade terms such as FOB, CIF, EXW, DDP, etc.
Lead Time
- For in-stock items: delivery within 1–3 business days from order confirmation.
- For made-to-order or imported items: delivery time will be specified in the contract or quotation.
- In force majeure events (natural disasters, epidemics, transport disruptions, etc.), the company will notify customers and adjust delivery times accordingly.
Shipping Costs
Orders collected at the company’s warehouse: the customer arranges transportation.
Door-to-door delivery:
- If agreed “Price includes delivery” → the company bears the cost.
- If not agreed → shipping costs will be quoted separately and confirmed prior to delivery.
Special Support Services (if applicable)
- Installation support and operation guidance at the site.
- Assistance with transport documents, CO/CQ, and packing lists upon request.
- Cargo insurance upon request (separately chargeable).
